Streamlining AR: How Automation Eliminates Common Inefficiencies
Accounts receivable (AR) management can be a daunting task when manual processes lead to inefficiencies and bottlenecks. From delayed payments and invoice discrepancies to data entry errors and reconciliation challenges, businesses often struggle to maintain a steady cash flow. Fortunately, AR automation offers a powerful solution to these common issues. By automating repetitive tasks and integrating real-time tracking, companies can streamline their AR processes, reduce manual errors, and improve payment accuracy. Discover how embracing automation can optimize your AR workflows and elevate your financial efficiency.
Operational inefficiencies in Accounts Receivables
Management hinders a business’ cash flow and overall financial stability.
Here’s a look at some top AR Inefficiencies, or should we say
‘Pain Points’ of the AR Management Process that can be easily taken care
of by implementing AR
Automation.
GETTING PAID ON-TIME – ISN’T THAT THE ULTIMATE GOAL
At the
cost of affecting your business’ bottom line, delay in payment, in fact,
provides your customers with free financing. According to recent studies, many
finance leaders cite manual processes as the biggest challenge that affect
timely payments. The key reason is that when AR Teams handle collections
manually, they have no centralized system to see which customers need to be
reminded about upcoming payments and at what time – the manual processes make
it extremely difficult for your AR Teams to promptly follow up on overdue
invoices.
Getting
paid on time through manual processes relies heavily on your ability and
capacity to send out dunning letters and communicate with customers through
disjointed outreach efforts, such as phone, emails or WhatsApp. There are two
issues at play here, one, these are often difficult to track and two, are
difficult to scale. So, what businesses land up doing is increase the headcount
or go through a significant team restructuring, both of which are not
sustainable.
AR
Automation tools, such as Inebura, automate and deliver timely notifications,
prompts and dunning letters that helps your team focus on collections
priorities. Inebura delivers a solution that goes beyond simple automation – it
integrates the customer as a tenet of the collections process. It connects your
AR Team and your customers via a shared, online portal that encourages
real-time engagement and discussion. This insures that customers are more
empowered to offer inputs on their invoices and make timely payments.
INVOICE ERRORS & MISTAKES – A TRUE EMBARASSMENT
Manual
data entry to generate invoices can lead to disputes and ultimately delay payments.
Moreover, frequent errors in invoicing can not only prove to be embarrassing,
but it can also make the customer lose confidence in your team and you.
Incorrect
listing of information on invoices in manual invoice-to-cash process is, in
fact, one of the most common issue that AR Teams face on a regular basis. When
teams have to generate a ton of invoices, they’re more likely to make mistakes,
such as inputting the incorrect amount, wrong invoice numbers, wrong GST
number, incorrect discount etc. Such invoices can delay payments as it takes
time to respond to customer requests for changes/ clarifications and then apply
revisions.
Most of
the time, businesses get to know about such an error only when the bill is due.
And the customers are not willing to pay until the correction has been made.
That truly delays the process and results in higher DSO.
AR
Automation Software, such as Inebura, can integrate with your existing ERP to
automatically send invoices once they’ve been generated in the accounting
software. This ensures no manual intervention nor invoice-related issues by
reducing the possibility of data entry errors.
Read full Article: https://inebura.com/blog/accounts-receivable-inefficiencies-that-can-be-shown-the-door-by-automation
Original Source: Inebura
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